Kristi Lawrence has been the VP of Communication for HDI Motown since November 2015, and involved in HDI for many years previously. Additionally, she assists with HDI at a national level serving on the Communications committee. For her day job, she currently works as the Director of the IT Service Desks for Kelly Services utilizing IT Service Management practices, the ITIL framework and the best practices learned from being involved in HDI. Kristi holds a Bachelor of Business Administration degree from Northwood University. She lives in Chesterfield Twp, Michigan with her husband and three daughters.